The products were too hot for Brisbane, even in the Autumn. I am waiting for instructions from the support email address as to how they may be returned for a rebate within 30 days as promised. So far the support address has not responded having not received my original request. I have responded twice to this review request and hope someone reads this if the other emails don't get through. I could not find instruction on returns on the website. I am old and not tech savvy.
I cannot recommend this product for the climate in Brisbane.
Hi Gwenda, we understand that you'd like to return the blanket. We have a bamboo series that is best designed for warmer climate and hot sleepers. We'd be happy to exchange your order to this or proceed with your return. We have also sent you a private message for more details. :)