Well made,and waterproof fabric is strong albeit slightly rough and stiff .Holds shape well.Comfortable enough.Mine was missing the zipper puller which presents some minor difficulty.
An online enquiry about a Therapy Pod made by me at about the time of this purchase remains substantively unanswered after several weeks,so I have been unable to proceed with a purchase and review of that product.
Hi Pedro, thank you for taking the time to leave us a review! We're so sorry to hear that there hasn't been a reply to your previous inquiry. We are a small team but make sure to address all inquiries in a timely manner and make sure we respond within 1-2 business days. May we ask how have you contacted us previously?
On the other hand, the headrest, just like the pod and ottoman, features a child-lock cover where a paperclip or the like needs to be inserted to unzip. Please feel free to send us a message should you need further assistance on this at firstname.lastname@example.org.